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Proteque®
Proteque®
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FAQ

Proteque® FAQ.


Q: Where can I find Proteque®? Do you have a distributor in my area?

A:

Our products are sold by mail order; we ship worldwide. Domestic orders are sent by Priority Mail (3 to 5 business days). International orders are shipped by Express Mail, due to the fact that it provides a tracking number and is insured for up to $500. This is the safest and fastest way of mailing and it usually takes within 3 to 10 business days, depending on the country. The shipping cost will depend on the weight of your package. If you would like to know the cost before you place the order, please call us or send us an email at sales@sanavita.com.


Q: How should I use Proteque®?

A:

We recommend that you wash and dry the areas thoroughly. Usually one application per day is sufficient for the face and for babies.

Because Proteque® is water-resistant, most people only need to apply it 2-3 times a day. Remove rings before applying on hands, for maximum coverage. One application usually lasts through 15-20 washings. Apply 0.5ml (dime size) amount of lotion to cover entire skin area, paying particular attention to folds in the skin and the area around the cuticles.

Frequent hand washers such as lab technicians, nurses, doctors, food handlers, housekeepers and waiters may need to apply it every 4 hours. No more than 3 times a day! For maximum protection, apply 2 thin coats at the first application. Do not overuse! When Proteque is used with proper hand washing and properly selected protective gloves it keeps irritants away from skin, while creating a safe and healthy skin environment.


Q: How does it work? Is it recommended by doctors?

A:

Complete product description may be found on the Proteque® product page. Doctors' and customers' testionials are also available. You may also want to read articles for more information about Proteque®.


Q: What are the ingredients?

A:

Active Ingredient: Dimethicone.

Other Ingredients: Water, SD Alcohol 40, Stearic Acid, Glyceryl Stearate, Triethanolamine, Isopropyl Palmitate, Aloe Vera Gel, Triclosan, Tocopheryl Acetate (Vitamin E), Corn Oil, Disodium EDTA, Lonicera Japonica Extract.


Q: Where can I get more information about Proteque® or my skin problem?

A:

Information about Proteque® is available on the product page. If you have a question that is not answered on our web site, please call us toll-free 1.888.700.8482 in the United States (or +1.213.380.0717 if you are calling from outside the United States) or send us a message.



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